Fleur wants you to enjoy your purchase and offers many shipping options. We will deliver your purchase as quickly as possible. Please note that some items, especially oversized items such as furniture require extra packing, handling and delivery options. We will work with you to arrange the most convenient shipping method.
All orders are subject to availability. If your order cannot be filled because the item is no longer available, you will be notified via email and the item will be taken off of your order.
Please contact Fleur at firstname.lastname@example.org to arrange the best way for your shipping.
If you are not satisfied with the purchase of any new item, simply return it within 10 days of invoice date for a refund of the original purchase price.
The expenses of sending and return will be then payable by you.
BEFORE YOU RETURN:
Fleur reserves the right to refuse returns that are shipped after the 10 day period has expired or that are not in the same condition as you received them. Your return will be accepted within 10 days from the delivery date. Refunds will be issued only for properly returned items. If your return does not meet the conditions listed Fleur will not be able to issue the refund and the package will be sent back to you.
ANTIQUE / VINTAGE ITEMS
Antique/Vintage items are represented on our website with full disclosure. Please make sure that you contact Fleur at email@example.com with questions prior to purchasing these items.
Antique/Vintage items are sold "AS IS" and we generally do not accept returns on these items. We will be happy to discuss and disclose as much information and history about these items as we know, so please inquire directly with us prior to purchasing.
Damaged item claims must be made within 24 hours of receipt of the merchandise by contacting the shipping Company who delivery you the item and in copy to Fleur at firstname.lastname@example.org.
Please make sure to photograph the condition of the packing material, boxes and the merchandise in the same condition that you have received it.
If at the time of delivery there is evidence of physical damage to the box you may refuse the delivery and ask the carrier to return the item to FLEUR.
If you choose this option, please notify us immediately at the email address: email@example.com.